Frequently Asked Questions
Tech Support
Q. What formats of the forms are available?
A. We provide forms in either Word, RTF and PDF formats.
Q. Are all .pdf forms fillable?
A. No. Most of the forms are fillable, but there are selected pdf forms that are not fillable. Most of these forms are forms that are better printed and completed by hand.
Q. What is a form field in the Word format and how are they used?
A. Form fields in a Word document are fields or blanks that can be completed by using tabs to select the field to be completed. Most forms that contain form fields are also locked, which means that the form cannot be modified. It can only be completed. This feature is commonly used in official forms and other forms that are not to be modified by the user. You should be able to unlock the forms in Word 2016 and above. If not, please contact us through the forms support link.
Q. How do I download the form to my computer?
A. Locate the form you need and click on the title of the form. This will take you to the detail page. The detail page contains information about the form. Look for the word "Download". Next to "Download" you will see the formats of the form available for downloading. Click on the format you need. Depending on how your computer is configured, the form will either open or you will be prompted to save or open the form. If you save the form, be sure to note the location where the form is saved on the hard drive. If you have problems downloading your form contact us through the forms support link.
Q. Will I be able to make changes to the form?
A. All forms are designed as templates and can be customized by each user for their specific needs once downloaded.
Q. Will I only be able to use the form once?
A. Once you download the form, you are free to use it as often as you'll like.
Q. How long will I have access to the Forms Library?
A. Access to NBI Forms Library will be available to you as long as you maintain a NBI All Inclusive Subscription.
Q. Who do I contact for immediate assistance?
A. For immediate assistance please contact our Customer Service Department at 844-312-6343.
Finding Forms Support
Q. Why are there different versions of the same type form available?
A. Providing several versions of the same form type allows the user to select a form that better suits their needs.
Q. How do I see all forms under a particular category?
A. You may browse forms by category from your account page. Also, after you conduct a search, click on the category name displayed above the form titles to see all forms under a particular category. After you click on the form title, you may also use the form category located on the detail page to see all forms under the category of the form.
Q. When will I get access to my form?
A. Once you've downloaded the form to your computer it is ready to use right away.
Content/Specific Forms Support
Q. I don’t see the form I need. How do I request an additional form to be added to the library?
A. Please submit your request through forms support link.
Q. What are descriptions and law summaries?
A. After you click on a form title, you will be taken to a detail page. For most forms, the detail page contains information about the form, such as form category, and a description. The description is a brief statement about what the form contains. Law Summaries are also available for selected forms. Law Summaries are generally statutory law that may relate to the form. You may also check the legal definitions for information about a particular matter. You should check your State laws for the most current laws.
Q. What are "Court Samples"?
A. Court Samples are actual pleadings and documents filed in actual court proceedings, or official recording offices and are public record. They are presented to provide examples of legal forms being used in your State. The forms are identified by the word "Court Sample" on the detail page after you click the form title.
Q. What happens if I download a legal form that is rejected by the court?
A. All forms are provided without any warranty, express or implied, as to their legal effect and completeness.
Changing State Support
Q. Can I change my forms home state?
A. Please contact our Customer Service Department at 844-312-6343 for questions regarding changing your home state.
Adding States Support
Q. How many states are included in my NBI All Inclusive Subscription?
A. You gain unlimited access to one state with your subscription. Additional states can be added to your account by contacting our Customer Service Department at 844-312-6343.
Q. How do I add additional states to my subscription?
A. Additional states can be added to your account by contacting our Customer Service Department at 844-312-6343.